A 99.9% Server Uptime
We have built our shared website hosting platform using dependable hardware and strongly customized software. Our admins have installed a tweaked version of SELinux on our machines to ensure the highest level of protection and stability. We’ve installed a number of DoS prevention units along with highly effective firewalls to make sure our internal network is invincible and secure.
Our shared website hosting plans plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you pick, the guarantee remains the same.
A 99.9% Network Uptime
Other than our cloud hosting system, we have also set up our own internal network in all our datacenters. Everything is based on top–hole hardware parts made by Juniper. Furthermore, on each single router, we’ve installed a firewall with an advanced algorithm in order to filter all dubious requests.
As a result, in each of our data centers – in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe as well as in our datacenter in Australia, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all hosting plans in every datacenter.
A 30–Day Money–Back Guarantee
While we have given our best to reduce all potential risks with our cloud hosting packages and while we offer topflight client support, there are instances when the client is just not happy with what we offer. Or he wants to move to a more robust web hosting service, like a VPS server or even a dedicated server.
That’s the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t completely happy, we will give you a full refund.
24/7 Technical Support
If you own a hosting firm, your customer service technicians are of foremost importance. This is the reason why we’ve carefully selected a very professional group of technicians, each with many years of practice behind his back. With their help, we offer 24x7 support with all our hosting plans.
And not only that, we offer a 1–hour response time guarantee. All tech support inquiries are responded to within 60 minutes and our average response time is just 20 minutes!