Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Site Control Panel you will find an in–depth Help section offering many how–to articles and regularly asked questions. They are contributed by our support team of proficient techs. Simply fill in your question and our smart system will return the best possible answer.

  • Top quality support service

  • Educational Videos

  • We have prepared a collection of how–to video tutorials that visually illustrate how you can troubleshoot a common problem related to your shared website hosting plans account. You’ll find the how–to video clips in the Help Center section.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 customer support service with a 1–hour response time guarantee. A group of seasoned techs will be at your disposal to answer all the enquiries that you may have. During off–peak times, a reply will be supplied in even less than twenty minutes.