1 hour ticket response
HostCover’s team of tech support engineers is devoted to supplying prompt answers to all your queries. We will review your tech support ticket as soon as it’s been submitted and will get back to you with a solution within less than 60 minutes after the trouble ticket submission. As a matter of fact, our average client support ticket response time is twenty minutes.
A Premium Customer Care Service
Each member of our client care staff has several years of experience in the shared website hosting plans sphere and the vast majority of them have worked for us for at least five years. They are all prepared to respond to all your questions in the most professional manner possible.
An Easy–to–Navigate Help Section
Included in the Site Control Panel is an easy–to–navigate Help Center section, which features different information sources. You can browse through a routinely updated knowledge base featuring web hosting account administration articles and site management articles, watch the step–by–step video tutorials or check our F.A.Q. section.