Service Uptime Guarantee
Find out what a service uptime guarantee consists of and exactly how you can make use of it.
The service uptime for any shared website hosting account is of essential importance. If you are using a web server that has recurrent problems and your website is not available for long periods of time, it is more likely that visitors shall not come back. Assuming you have an online store, for instance, this will mean lost clients smaller income. Your websites may even get penalized by search engines like yahoo with lower rankings irrespective of how good their content is. In order to avoid this sort of scenario, you should always make sure that the hosting service you receive is stable. This way, the success of your website will depend entirely on its content and your advertising campaigns and will not be affected by hosting-related factors that you've got no control over.
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Service Uptime Guarantee in Shared Website Hosting
When you obtain a
shared website hosting plan through us, we guarantee that your sites are going to be functioning at least 99.9% of the time. We have virtually eliminated the server downtime by using a state-of-the-art cloud hosting platform in which independent sets of web servers deal with each individual aspect of the overall service - files, databases, e-mails, and so on. In this way, should there be an issue with a server, the other servers in the cluster will simply take over and your sites won't be affected in any way. In order to avoid any infrastructure complications, we also have diesel-powered backup generators and a few independent Internet providers. Knowledgeable professionals keep an eye on the web servers 24/7 to correct any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
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Service Uptime Guarantee in Semi-dedicated Servers
Our
semi-dedicated server packages include a 99.9% uptime guarantee. In fact, you won't notice any downtime or service disruptions at all due to the fact that we employ a cutting edge cloud platform and instead of handling everything on a single server like most providers do, we have different clusters of web servers that handle each and every service - files, email messages, Control Panel, databases, and so forth. We've got a custom load-balancing system, so our hosting service is considerably more stable in comparison with what you would ordinarily find available. To make sure that nothing will disrupt the work of your sites, our server facilities have diesel backup generators and a number of different Internet providers. We also have software and hardware firewalls to prevent DDoS attacks and admins monitoring the web servers 24/7 to sort out any software issue that may appear.
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Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages have a 99.9% uptime warranty. The stability and availability of the service is ensured by a number of Internet providers and diesel backup generators. In addition, we use new hardware for the physical web servers where the VPS accounts are created to avoid any probability of hardware crash and every part has been tested substantially. The safety of your info is guaranteed by using enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your websites are going to be functioning practically without any disruptions. Our knowledgeable admins will resolve instantly any software issue which may show up, so even if there is an issue with a different
VPS server account on the physical web server, your VPS will not be affected. The server uptime is listed on our website and not hidden in our Terms of Service simply because we can keep our promise and provide you with an exceptionally dependable hosting service.
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Service Uptime Guarantee in Dedicated Servers
If you purchase a
dedicated server package from our company, you’ll be able to take advantage of our service and network uptime guarantee. We'll make certain that your web server is accessible a minimum of 99.9% of the time no matter what. We work with new, meticulously tested hardware parts to assemble every machine and we guarantee that all of the pre-installed software is working properly before the machine is handed over to the client. We've also taken measures to forestall any possible infrastructural issues - the continuous power supply is guaranteed by powerful diesel generators, while 24/7 accessibility to the dedicated servers is ensured by using several independent Internet service providers. Our admins are available 24/7, including weekends and holidays, so even if any unexpected challenge arises, they can deal with it promptly to prevent any downtime of your web server and the websites or offline apps accommodated on it.