Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What services exactly can VPS and dedicated server users use?
Apart from having more system resources, a good reason why you could get your own server and use it instead of a shared website hosting plan is the fact that you'll be able to install and run a wide selection of software. With a shared account, you can use applications, which don't need root access and are not set up server-side, so when you need specific software for your websites, you cannot do the installation on a shared web server. This isn't the case with a hosting server of your own in which you'll be able to install whatever you would like. The downside is that you may not have much experience and handling your own hosting server is more challenging that managing a shared web hosting account where the provider takes care of most things. This is why we offer one more service for our server plans called Installation & Troubleshooting and you could take full advantage of it any time you come across any problems with the supervision of your hosting server.
Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server
packages which we offer and you are able to add it either during the signup or anytime later using your billing Control Panel. It features sixty minutes of custom work on your server, so our administrators could aid you with software installation or setup. They can furthermore troubleshoot any piece of software that you have already installed if it doesn't work, so you'll not have to waste time to determine what is wrong since they can assist you in a very quick and skilled way. Since this is a one-time upgrade, you can get it only if you need it and if a certain task takes a shorter period, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is helpful in case you are unable to do something yourself or if you have our Managed Services upgrade, but the half an hour of custom work it features aren't enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any of the dedicated web hosting plans
we offer at any time that you need it. If you need any custom work from our administrators right after your server is set up, you can get the upgrade during the server signup process, or when you need something to be done afterwards, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers an hour of work from our admins on your hosting server, so in the event that you experience any issues to install a third-party piece of software or some application gives errors and doesn't work the way it should, our experts shall aid you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is ideal in case you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it features.