Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour answer warranty with all our shared website hosting plans packages, which means every single support inquiry you post will be answered to in only an hour maximum. Our support crew members are educated to instantly take care of any case and to give you reasonable guidance on any problem that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • You could contact us 24x7x365 with any issue you have got in connection with our products and services. We have now professionals working on daily basis to offer help and support when required. You could use the ticketing system or post a message at any moment, or you can grab the telephone or make use of the live chat within business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has incorporated a wide–ranging education base into the Control Panel so that you can obtain valuable step by step guidelines at any time. Each area of the Control Panel features its own contextual help area offering a selection of how–to posts. We have also prepared educational videos to ensure that you get a better idea of the way in which to execute any given activity.